How to reserve?
Fill in the reservation request form indicating destination, dates and flights. Upon reception of your request we will confirm the status of your reservation.
How long does it take?
If you reservation request reach us 45 days in advance of your flight, we will confirm your reservation immediately.
Between 45 days and 10 days before your flight, we will answer within 72 hours except during high season as many of our flight fully booked long in advance (same flights are full 3 months in advance).
Within 10 days before flights, we will do our best but….
How to pay?
By Credit Card (VISA or MASTER card only)
Once you agree to the booking we will send you by email a detailed printable invoice (MS Excel file) representing the total amount of your reservation. Upon reception of the invoice, you must to complete and signed it indicating your credit card details and return it by fax to (66) 2 664 0663 (Thailand) and (33-1)40 20 98 98 (France)
After my payment?
We will send an e-ticket confirming by e-mail your reservation and full payment.
Which credit card do you accept for deposit?
We accept Visa Card and Master Card only.
How do I use my e-tickets?
Present your printed e-tickets at Check in Lao Airlines Counter at airport for each flight.
When is high season?
Traditional high season starts 1st October and lasts until end of April.
Can I modify my reservation?
Depending on seat availability reservation can be modified without fees before tickets issue.
Please note that administrative charges apply as follows when ticket is issued:
- 50 US$ for each name change.
- Free for each date change.
- 50 US$ for sector change (additional the difference of fare).
Can I cancel my reservation?
If tickets have not been issued, your reservation can be cancelled by notifying us by email. No charge will apply (same as for modification). If payment has already been made before cancellation, total amount will be refunded. A charge of 50USD will be deducted from the amount refunded for cancellation charge e-ticket issued.
VISA or Documents
Please to check with Lao immigration policy from your country before your trip
Taxes and Surcharges
After issuing your e-tickets, if taxes or surcharges increase or decrease, you don't pay more and can't be refurn of difference
Email : info@laos-airlines.net | Back to Top |